VS789's Terms & Conditions – Know Your Rights

1 Introduction & Applicability

Welcome to the vs789 website and platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between the vs789 operator ("we", "us", "our") and its users ("you", "your").

By visiting the VS789 website, creating an account, or using any of our services, you automatically agree to be bound by these terms and conditions. If you disagree with any part of these terms, please discontinue use of our platform.

Although these terms are published in Bengali, the English version shall prevail in the event of any legal dispute. The VS789 platform is open to individuals accessing it from regions where online gaming is legally permitted.

2 Account Registration & Use

Registering on vs789 is completely free. However, you must provide accurate and complete information at sign-up. Here are a few things to keep in mind when creating your account:

• Only one account is allowed per person — creating multiple accounts from the same device, IP address, or household is strictly prohibited.
• Keep your account password secure and never share it with anyone.
• The account holder is solely responsible for all activity carried out on their account.
• Any changes to your registered information must be reported to the VS789 support team immediately.
• Corporate or business accounts are not permitted; only personal accounts are accepted.

Transferring, selling, or renting your account to another person is strictly prohibited. If such activity is proven, the account will be immediately terminated and the balance forfeited.

3 Age Verification & KYC Process

Vs789 is a Responsible Gaming platform. We ensure that our services are used by adults only.

As part of the KYC (Know Your Customer) verification process, you may be required to submit the following documents:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address (utility bill or bank statement – dated within the last three months)
• Proof of payment method (photo of bank card or mobile banking screenshot)
• Selfie or liveness check if required

Without completing KYC verification, withdrawals above a certain limit will not be permitted. VS789 stores all submitted documents with complete security and never shares them with any third party.

4 Deposit & Withdrawal Policy

VS789 supports a range of popular payment methods for users in Bangladesh. The following rules apply to all deposits and withdrawals:

• Withdrawals must be made using the same payment method used for the original deposit (to prevent money laundering).
• Minimum deposit and withdrawal amounts are specified on the platform.
• Withdrawal requests are typically processed within 24–72 hours.
• Additional verification may be required for large withdrawal amounts.
• If a requested withdrawal is cancelled, the amount will be returned to your account.

Vs789 reserves the right to decline any transaction at its own discretion if suspicious activity or signs of fraud are detected. The user will be notified by email in such cases.

5 Bonus & Promotion Terms

VS789 regularly offers exciting bonuses and promotions. However, each bonus comes with its own terms and conditions, which you should read carefully before accepting.

• Welcome Bonus: A bonus awarded on your first deposit, withdrawable upon meeting the specified wagering requirements.
• Reload Bonus: Regular bonus offers for existing members, subject to separate terms.
• Cashback: Get a percentage of your losses back over a defined period.
• Referral Bonus: Refer a friend and both of you receive special rewards.
• Loyalty Points: Earn points through regular play and redeem them for rewards.

Bonus abuse — such as claiming bonuses across multiple accounts, bonus arbitrage, or attempting to withdraw without meeting wagering requirements — is strictly prohibited. In such cases, the bonus and any associated winnings will be forfeited.

6 Gaming Rules

All games on vs789 are operated fairly and transparently. We use internationally recognized RNG (Random Number Generator) technology to ensure that every outcome is completely random.

• If a technical error occurs in a game outcome, VS789 reserves the right to void that round.
• In Live Casino games, the dealer's decision is final.
• For Sports Betting, if a match is cancelled, the stake will be refunded.
• If a game is interrupted mid-session due to a technical issue, the stake is generally refunded.
• VS789 reserves the right to modify the rules, odds, or payout structure of any game.

7 Prohibited Activities

VS789 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited:

• Any form of fraud, deception, or manipulation.
• Use of bots, scripts, or automation software.
• Depositing through money laundering or illegal funds.
• Unauthorized access to another user's account.
• Deliberately exploiting platform vulnerabilities or bugs.
• Use of fraudulent payment methods (chargebacks, etc.).
• Threatening or harassing other users.

8 Privacy & Data Protection

VS789 treats the privacy of your personal information as a top priority. Any data we collect is used solely for service delivery, verification, and compliance with legal obligations.

For more details, visit our Privacy Policy page. Our Privacy Policy forms an integral part of these Terms & Conditions.

• Your information is never sold to third parties for marketing purposes.
• No information is disclosed except in response to a valid request from a legal authority.
• You have the right to request deletion of your data (subject to legal limitations).

9 Account Suspension & Closure

You may request to close your account at any time. Any remaining balance (excluding bonuses) will be refunded, provided there are no pending verification processes.

Vs789 may suspend or permanently close any account for the following reasons:

• Breaching these Terms & Conditions.
• Failure to complete KYC verification.
• If evidence of suspicious transactions or fraudulent activity is found.
• If the account has been inactive for an extended period (generally 12 months or more).

10 Responsible Gaming

VS789 believes gaming should be a form of entertainment — not a means of income. We want all our users to play safely and enjoyably at all times.

Use our Responsible Gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum stake amount for each bet.
• Loss Limit: Set a maximum amount you are willing to lose within a given period.
• Self-Exclusion: Take a temporary break from the platform for a set period.
• Cooling-Off Period: 24-hour cooling-off option for an immediate break.

For more information, visit our Responsible Gaming View page.

11 Limitation of Liability

Vs789 is not liable for losses caused by technical errors, internet disruptions, or third-party service failures. That said, we are always committed to delivering the best possible experience for our users.

The platform is provided on an "as is" basis, and vs789 operates it without any guarantees or warranties. Our total liability shall in no circumstances exceed the total amount you have deposited in the past 30 days.

12 Changes, Updates & Communication

Vs789 reserves the right to modify these Terms and Conditions at any time. For significant changes, we will notify users via email and display a notice on the platform.

Continued use of the platform after updated Terms & Conditions are published will be considered acceptance of the new terms.

Thank you for reading these Terms. Welcome to vs789 — we wish you a safe and enjoyable gaming experience.